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What is Dingo, the AI travel assistant on AUBIS?

Last updated 2026-05-08

Short answer: Dingo is AUBIS's AI travel assistant - an agentic chatbot powered by OpenAI that can search tours, build day-by-day itineraries, add activities to your trip and answer questions about Australia and New Zealand. It uses your preferences (budget, travel style, interests) to personalise suggestions.

Dingo can: create a new trip from a single sentence ("plan a 10-day East Coast trip in November for two adults, mid-range budget"), search the live Rezdy catalogue, propose a daily plan with specific tours, add tours to your itinerary on approval, and re-plan around weather, dates or budget changes.

On desktop, Dingo lives in a side panel beside every page. On mobile, Dingo is a button in the bottom navigation. Voice chat uses ElevenLabs (Charlie, an Australian male voice).

Trip members with chat access share a single Dingo conversation per trip, with sender names and typing indicators.

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